Jeni Slama

I do not typically write reviews, but I feel the service I have received from your company over the last week must be shared. When our geothermal unit went out last week Chad arrived within minutes, literally, to look at the system. He quickly diagnosed the issue and was completely transparent in preparing me for the cost associated. Your company was fantastic in researching the warranty and keeping me updated. When the parts arrived from the factory, Chad was here early the next day ready to work. He also provided excellent educational information on the geothermal system, as we just moved into this home and were unfamiliar with geo heating and cooling. Thank you very much for your expertise and professionalism throughout this process, your customer service is outstanding.